Frequently Asked Questions

What is Luxurizz selling? 

We sell pre-owned authentic items from designer brands like Louis Vuitton, Gucci, Chanel, Balenciaga, Valentino, Prada and more.

How do you verify authenticity of an item?

Most Items either include a certificate of authenticity or original authenticity card. However, it is not guaranteed because the items are pre-owned but we assure you that our items 100% authentic. 

Are you affiliated with the brand?

Luxurizz is not affiliated, associated, or in any way officially connected with the brands or its designers of the items in our online listing. We do guarantee that the items listed are authentic and the brand shown on each listing is a registered trademark of that specific brand. 

How do you measure the products’ condition?

Each item sold in our store are thoroughly checked and the condition of the item is then rank accordingly:

(S) PRISTINE CONDITION: Like New condition with tags, it includes the original packaging of the item.
(A) EXCELLENT CONDITION : Items are in Excellent used condition, with minor insignificant signs of wear. Boxes and other type of packaging maybe included.
(AB) VERY GOOD : The product is in Very Good condition with minor signs of wear of insignificant scratches and other signs of usage; small marks on leather, light corner wear, minimal interior spotting and/or hardware scratches due to use or aging.
(B) GOOD : The item is in Good condition and will show some obvious signs of wear from everyday use, such as surface scratches, darkening of handles, loose threads, and other indicators of use. A dust bag, lock and key, or other indicated accessory may be included with B+ items.
(BC) WELL USED: Some stains and obvious signs of usage; surface scratches, darkening of handles, loose threads, pronounced discoloration, scratches as well as other indicators of wear, will be present.
(C) FUNCTIONAL: Items is in Functional condition and will have noticeable heavy signs of usage .and/or missing appendages that may include missing straps, zipper pulls, exposed piping, stains on exterior and/or interior and other damage. These items may require repair and pricing will reflect.  
(D) DAMAGED: Has a heavy damages that would require repair.
JEWELRY & ACCESSORIES: Items will be in gently used condition and may have slight scratches to hardware or minor sole wear. Any other flaws will be noted upon ordering.

 

What are the available payment methods? 

We accept all major credit/debit cards and PayPal. 

Does Luxurizz negotiate prices?

We provide the best price value of the items to our clients, and our pricing is extremely competitive. Prices, however, cannot be negotiated, since each handbag that we have is usually the one and only available item listed. We encourage purchasing the  item while it is still available.

Will I be charged sales tax?

Yes, the sales tax that applies to your transaction will be computed prior to checkout.

Contact us:

We value our customers and your suggestions are most welcome, email us at shop@luxurizz.com if you have any further questions and concerns.